• Acceptance of Terms: By accessing or using MemoriesFlowers.ae, you agree to these Terms, as well as our Privacy Policy, which is incorporated by reference. These Terms may be updated from time to time, and it is your responsibility to review them periodically. Continued use of the Website after changes constitutes your acceptance of the revised Terms.
• Eligibility: You must be at least 18 years of age or the legal age of majority in your jurisdiction to use this Website or place an order. By using the Website, you represent and warrant that you meet this requirement.

• Product Availability: All products (including flowers, gifts, and accessories) displayed on MemoriesFlowers.ae are subject to availability. We reserve the right to substitute flowers or other items of equal or greater value if a specific item is unavailable due to seasonality or other reasons beyond our control. We will make reasonable efforts to notify you of substitutions.
• Pricing: All prices are listed in UAE Dirham (AED) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice. The price at the time of order confirmation will apply.
• Order Placement: By placing an order, you are making an offer to purchase products in accordance with these Terms. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, payment issues, or product unavailability.
• Payment: We accept payments through [list accepted payment methods, e.g., credit/debit cards, etc.]. Payment must be made in full at the time of order placement. Your payment information will be processed securely, and we do not store payment details beyond what is necessary to complete the transaction.

• Delivery Areas: We offer delivery within [specify delivery areas, e.g., UAE or specific emirates]. Delivery fees will be calculated at checkout based on your delivery location.
• Delivery Times: We strive to deliver orders within the time slot selected at checkout. However, delivery times are not guaranteed and may be affected by unforeseen circumstances such as traffic, weather, or other factors beyond our control.
• Recipient Availability: It is your responsibility to ensure that the recipient is available at the delivery address during the specified time. If the recipient is unavailable, we may leave the order in a safe location or with a neighbor, at our discretion. We are not responsible for failed deliveries due to incorrect addresses or recipient unavailability.
• Delivery Issues: If a delivery cannot be completed due to an incorrect address or other issues attributable to you, we reserve the right to charge additional fees for redelivery or cancel the order without refund.

• Ownership: All content on MemoriesFlowers.ae, including but not limited to text, images, logos, designs, and product descriptions, is the property of Memories Flowers or our licensors and is protected by copyright and other intellectual property laws.
• Limited License: You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

• Prohibited Activities: You agree not to use the Website for any unlawful purpose or in any way that could harm, disable, or impair the Website.
• Account Responsibility: If you create an account on MemoriesFlowers.ae, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

• No Warranty: The Website and all products and services are provided “as is” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Liability Cap: To the fullest extent permitted by law, Memories Flowers shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or purchase of products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount paid by you for the product or service in question.

You agree to indemnify, defend, and hold harmless Memories Flowers, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your use of the Website, violation of these Terms, or infringement of any third-party rights.

• Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising out of or relating to these Terms or your use of the Website shall be resolved through negotiation in good faith.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Memories Flowers with respect to your use of the Website and supersede all prior agreements or understandings.